This is a permanent/full-time position in San Antonio, TX with Rackspace, the worldwide leader in managed hosting. Chance to work within a newly created group. If interested, please send resume to firstname.lastname@example.org or call 512-904-1011 with questions. Thanks!
As our Site Reliability Engineer within the newly created Media Services division of Rackspace, you will be part of an elite group of engineers providing near 100% uptime to major media companies who manage high volume websites for some of the most recognizable music artists in the world. As a key initiative spearheaded by our executives, you will join a startup operation with high visibility all the way up to our CEO.
As with all operations jobs, this isn’t for the shy. You carry an Iphone. You go on call. You arrive first after catastrophic failures. You get to be a hero. Your tools will include (but will not be limited to) a Macbook Desktop with 6 monitors and 12 gigs of ram, as well as a Macbook Pro Laptop. Bring your skills to Rackspace, and we will provide all the technical challenges (and the tools, and support to solve those challenges) that will guarantee that you will learn something new every day.
Rackspace is the world's leader in hosting. We deliver enterprise-level managed services to businesses of all sizes and kinds around the world. Serving more than 62,000 customers in eight data centers worldwide, We got started in 1998, have grown more than 50 percent a year and currently have over 2,600+ Rackers around the world serving our customers.
Monitors and supports enterprise level customers via real time monitoring alerts, SMS Text alerts, ticketing system or warm hand off phone calls.
Provides advanced troubleshooting of LAMP- related open source technologies, Web-sites, systems, networks, and databases.
Maintains the health and optimization of the customers Web-site environment via predictive analysis trending.
Assists in production discipline (load testing, postmortem and documentation).
Serves as the primary contact for highly technical customer contacts in order to provide visibility during a crisis.
Required Knowledge / Skills:
The ideal candidate will have 5+ years of experience across at least 4 of the 5 following disciplines within open source LAMP (Linux, Apache, MySQL, PHP) environments:
Programming/Coding – Experience with PHP, Perl, and Python scripting.
Database Administration – MySQL, Oracle, SQL Server
Systems Administration – Experience with Apache and Linux Operating System (BSD, CentOS, Solaris). RHCE (Redhat Certified Engineer) preferred, but not required.
Networking – Knowledge of load balancing and load test tools such as Gomez
Storage - Experience with Servers (EMC, Dell, Sun, HP), Networking and knowledge of SAN and DAS configurations.
Knowledge of Web site deployment using Content Management Systems (CMS) like Drupal, and Wordpress.
Knowledge of Web site monitoring tools and analytics such as Magento E-Commerce, Omniture.
Passionate about open source technologies and stays on top of new developments and trends.
A sense of urgency in responding to and resolving critical issues that relate to the performance of client sites and/or core infrastructure.
Excellent written and verbal communication skills.
An intolerance for not learning something new every day.